poor service.
Reviews posted by
khali,
on
2011-01-31 05:09:15
[ 14 years ago ]
<p>HOW GOOD SKODA SERVICE IS ? PEOPLE THINK BEFORE PURCHASING SKODA. REAL STORY... STILL HAS'NT FINISHED I have skoda fabia, purchased just 6 months ago from " Giriraj Motors Gurgaon(Haryana).quite happy about vehicle performance in last 6 months. but on 6 aug.2008, after returning back from my office at around 8.30p.m, heavy rain out side.i started moving slowly towards my home but due to heavy rain n poor visibilty, i could not be able to judge the depth of the pathhole on the road & my vehicle gone into that path hole and stopped. next day morning, after pushing appx. 2 km, i will be able to reach another skoda dealer " Silvertone motors Gurgaon.". at that time i was in deep touble & expecting good response from skoda dealer. but i was surprised to see rudely behaviour from dealers executives. intially service incharge Mr. kapil told me to move this vehicle n get serviced from Giriraj Motors, because u had not purcahsed from silvertone motors. so many times i had told him that this was not a skoda philosphy for service. i had tried to talk to their seniors, but same response from them also. their sales manager Mr.Edwin Gurung, was also in the same catagory of those stupid fellows. He questioned me why i came out from office in the rain & given me one day time to move my vehicle from there. i was completly shocked from skoda service, n disgusting behavior of dealer. then after toeing, i will be able to reach Giriraj Motors. but after 12 days, my vehicle was still in the same condition as on 6/8/08.no reliable n responsible effort from their side also. now i m questioning skoda service deptt.did u know how ur dealer providing service to ur customers. this type of ridiculous behavior was not accecptable from skoda. after investing my hard earned money(appx 7.50 lacs Rs), should we expect this type of service. i remember SKODA LOGGO WAS " OBSSESED WITH QUALITY" , BUT I THINK SKODA INDIA FORGOT ABOUT GIVING SERVICE TO THEIR VALUABLE CUSTOMERS. NOW AGAIN I M WRITING ON 07/09/08, THIS IS VERY SHAME FULL FOR SKODA, THAT AFTER WRITING ON 18/08/08 STILL THERE WAS NO ANY COMMUNICATION FROM SKODA SIDE. & STILL MY VEHICLE WAS IN THE SAME CONDITION AS ON ONE MONTH BACK. WHT IS GOING ON. I THINK EVERY ONE WAS SLEEPING IN INDIA. SEVICE IS VERY POOR. JAGO SKODA JAGO. IF,,, IF I GET MY FABIA BACK, I'M GONA WRITE ON IT........ """ DO NOT BUY SKODA''''''' J.P. Yadav 9818095881</p>
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ok,excellent,spares costly
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an excellent driverscar /asilent killer
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costly hatchback car
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the family car
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a very good product frm VW
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AWESOME
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overall performance and mialge is very good
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Value for money.
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Quality of the Plastic parts use
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NOT GOOD EXPERIENCE.
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Good Vehicle
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evrythin i desire is in dzire...
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wu
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Opensome more service sation forcars notfor people
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poor service.
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No value for money
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BALENOShoj Parankamveettil
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